
Requests to the Forest Admin platform timeout again
Started 9 Oct at 03:00pm CEST, last updated 10 Oct at 05:20pm CEST.
Updated
Please read our official communication to the community about the recent incidents:
https://community.forestadmin.com/t/october-2024-forest-admin-important-downtime-on-october-8-9/7529
Updated
Custom domains are now accessible again.
Updated
New infrastructure DNS records are now fully propagated.
Updated
DNS records propagation started at ~4:09pm UTC+2 with a Time To Live (TTL) of 3 hours. So we hope to have everything back for every user at ~7:09pm UTC+2 maximum.
Thanks for your patience.
Resolved
The new infrastructure is up.
DNS records are still propagating.
So far:
- Custom domains do not work, so please use app.forestadmin.com to access the service.
Updated
We have moved our infra to the Heroku US area.
We are waiting for the DNS to propagate (TTL is quite long).

Updated
Heroku acknowledged the incident:
https://status.heroku.com/incidents/2685
Updated
Our team is trying to deploy the infrastructure in another geographic area to bypass Heroku EU area downtimes.

Created
Very likely a replica of the hosting provider issue we observed yesterday.
Similar incidents described here:
https://x.com/search?q=heroku&src=typed_query
We are waiting for Heroku to acknowledge the issue:
https://status.heroku.com