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A current technical migration is locking our main database for unexpected reasons.

Started , last updated .

General API Authentication API
Updated

This morning, our Technical Team triggered a release containing a database migration to prepare a new important feature. This migration aimed to update our main database.

The migration locked the main database to execute schema and data transformation. For the entire time the migration was running, a transaction lock prevented users from accessing our main database, via API calls, for their own needs. All requests ended up in error.

This migration used a new utility function that was introduced last week to prevent migrations from running more than once (in very rare concurrent cases) but its usage requires further work.

Our Technical Team is currently working on aligning migration practices and documentation for this new utility function. This will prevent similar events in the future.

Thank you for your patience during this incident.

Posted .
Resolved

The locks are decreasing and the service is now available.
We will continue to investigate why this specific technical migration degraded our service.

Posted .
Created

The migration should be finalized soon.
Our team is investigating why such generic migration led to the current situation.

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