Back
Resolved
Resolved
Backend unavailable
Started 20 Oct at 10:00am CEST, resolved 20 Oct at 10:30am CEST.
General API
Authentication API
Cloud Gateway
Resolved
End of the incident
Posted 20 Oct at 10:30am CEST.
Created
Starting at 10:00 a.m., our backend experienced downtime due to simultaneous outages affecting AWS and Heroku services worldwide.
By 10:30 a.m., we successfully updated our routing policy on AWS to fully switch our backend to our multi–availability zone AWS infrastructure, restoring service stability.
Thank you for your patience and understanding 🙏
Posted 20 Oct at 10:00am CEST.